Confidentiality

Privacy Policy

Our website respects your privacy and seeks to protect your personal data.

This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also outlines the procedures followed to ensure the privacy of your information. Finally, this policy defines the options available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another site, you accept the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information relating to you will be used in accordance with the manner set out in this Privacy Policy. We will collect information when necessary or if it is directly relevant to our dealings with you.  

We will retain your data in accordance with the law or to use it for the purposes for which it was collected.  

You can browse the website without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is not disclosed unless you have a private account on the site that you access using your username and password.  

1 – Data We Collect

We may need to collect your information if you wish to place an order for a product on our website.

We collect, store, and process your necessary data to follow up on your purchase from our site, to secure any potential claims that may arise later, and to provide you with our available services. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, payment details, and payment card details.  

We use the information you provide to enable us to process your orders and to provide you with the services and information displayed on our website that you request. Furthermore, we will use the information you provide to manage your account with us, verify financial transactions you carry out online, audit data downloads from the website, identify website visitors, and develop, customize, and improve website page layouts and/or content for users. We carry out various demographic research and send useful or requested information to the user, such as information about products and services, provided you do not object to being contacted regarding this. Communication is carried out via email to provide you with some details about other products and services if you wish. If you prefer not to receive any promotional and marketing communications, please opt out of this option at any time.

We may pass your name and address to a third party in order to deliver your product order to you (for example, a courier or supplier).

We may store details regarding your current order on our website, but we cannot retrieve them directly for security reasons. By logging into your account on the website, you can view the information and details of your purchases that you have ordered or will submit soon. You can also manage your address details. You must undertake to deal with total confidentiality when accessing your personal data and not make it available to an unauthorized third party. We do not assume any liability resulting from the misuse of passwords unless this misuse arises from a mistake on our part.

Other Uses of Your Personal Information

We may use your personal information in opinion polls and marketing research, based on your preference, for statistical purposes while ensuring total confidentiality. You also have the right to opt out at any time. We do not send any answers to a third party. Your email address is not disclosed unless you wish to participate in competitions. We keep poll responses completely separate from your private email.

We may send information about us, the website, our other sites, our products, sales, promotional offers, newsletters, and other things related to our group companies or partners. If you do not wish to obtain this additional information (or any part of it), please click on the "Unsubscribe" link found in any email sent to you. We will stop sending this information to you within seven business days (every day except Saturdays, Sundays, and national or religious holidays) of receiving your notification. We will contact you to inquire about the information if it is unclear.

We may use certain data, while maintaining absolute privacy and confidentiality on the website, for other purposes including verifying user locations and monitoring their visits to the website or links contained in the email when they subscribe to receive it. We may provide that anonymous data, which does not allow your actual personal identity to be determined, to a third party such as publishers, for example. However, that data will not lead to identifying you personally (as it is non-personally identifiable data).

Competitions

In connection with any competition, we use data to notify winners and to announce our offers. You can find more details about the terms of participation for each competition separately.

Third Parties and Website Links

We may transfer your information to other companies in our group or to our agents and contractors to assist us with related transactions in accordance with the terms of the Privacy Policy. For example, we may resort to a third party to assist us in delivering products to you, receiving payments from you, using it for statistics and marketing research purposes, or to assist our customer service team. We may need to exchange information with a third party for the purpose of fraud protection and credit risk reduction. In the event that our company or part of it is sold, we may have to transfer our databases which include your personal information. Other than as set out in this Privacy Policy, we will not sell your personal data or disclose it to a third party without obtaining your prior consent unless it is necessary for the purposes set out in this Privacy Policy, or if we are required to do so by law. The website may contain third-party advertisements, links leading to other websites, or frames of other websites. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied on other sites, and we are not responsible to any third party to whom we transfer your data in compliance with the Privacy Policy.

2 – Cookies

Accepting cookies is not an essential requirement for visiting the website. However, we point out that the "Cart" functions on the site and ordering any item cannot be used without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the website. Your browser stores these files on your computer's hard drive. Cookies can be used to discover the Internet Protocol (IP) address, saving you time when you are on the website or want to visit it. We use cookies to ensure your comfort when browsing this website (for example, to remember your identity when you want to modify your shopping cart without having to re-enter your email address) and not for the purpose of obtaining or using other information about you (for example, for targeted marketing purposes). You can set your browser not to accept cookies, but this would limit your use of the website. Please be assured that our use of cookies does not contain any personal or private information, is virus-free, and this website uses Google Analytics, a web analytics service provided by Google, Inc. To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transmit the information generated by the cookie about your use of this website (including your IP address) to servers in the United States, where it will be stored. Google will use this information to evaluate your use of the website, compile reports for website operators on its activity, and provide other services related to website activity and internet usage. Google may also transfer this information to a third party if required to do so by law, or if a third party processes the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please bear in mind that you may then not be able to use the full functionality of the website. By using this website, you consent to Google processing your data in the manner and for the purposes detailed above.  

3 – Security

We use appropriate security technologies and procedures to prevent unauthorized or unlawful access to, or accidental loss, destruction, or damage of your information. When we collect data through the website, we store your personal information on a database within a secure electronic server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them through the use of encryption, such as Secure Sockets Layer (SSL). It is consequently difficult for any hacker to decrypt your information, although we cannot guarantee 100% protection. We strongly advise you not to send full credit or debit card details when communicating with us electronically and without encryption. We put physical, electronic, and procedural safeguards directly on the collection, storage, and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. It is your responsibility to protect your password and your computer against unauthorized use.

4 – Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or that you have previously transferred to us. You have the right to ask us to correct any inaccuracies in your personal data free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.